Terms and Conditions for Usage
Soumiya Multispeciality Hospital is committed to protecting the privacy and confidentiality of every patient, visitor, and user accessing our website or digital platforms. We understand the sensitive nature of healthcare-related information and take all reasonable measures to safeguard your personal data.
By using our website or submitting your information through our online forms, you agree to the terms outlined in this Privacy Policy.
Our Commitment to Your Privacy
At Soumiya Multispeciality Hospital, we adhere to the following principles:
- We use appropriate technical and organisational security measures to protect your personal information from unauthorised access, misuse, or disclosure.
- We do not sell, rent, or trade your personal information to any third party.
- Personal details such as name, contact information, age, gender, or medical-related data are shared only when necessary to provide healthcare services or when required by law.
- Any third-party service providers involved in operational or technical support are bound by strict confidentiality and data protection obligations.
Information We Collect
We collect information to deliver better healthcare services, respond to enquiries, and enhance user experience.
1. Information You Voluntarily Provide
When you submit information through enquiry forms, appointment requests, or contact forms, we may collect:
- Name
- Phone number
- Email address
- City
- Message or query shared by you
2. Information Collected Automatically
When you browse our website, certain information may be collected automatically, including:
- Device and browser details (such as device type, operating system, browser version)
- IP address and general location data (city or regional level)
- Website usage data for analytics and performance improvement
This information helps us understand user behaviour and improve our digital services.
How We Use the Information Collected
The information collected may be used for the following purposes:
- Responding to enquiries or appointment requests
- Providing healthcare-related information and services
- Improving website performance, content, and user experience
- Internal analytics and service optimisation using secure third-party tools
Any data shared with third-party tools is handled responsibly and strictly for legitimate operational purposes.
Data Security
We take data protection seriously and implement reasonable safeguards to protect your personal information. While we strive to use commercially acceptable means to secure data, no method of transmission over the Internet is entirely secure.
Your Consent
By using our website and submitting your information, you consent to the collection and use of your data as described in this Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Email: soumiyahospital@gmail.com